Knowledge Base Specialist

Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.

DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.

We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.

If this excites you more than it scares you, you are in the right place.

The Role

We are looking for a hands-on Knowledge Base Specialist to own how our products are explained to users. You will create and maintain user-facing documentation across our web, VR, haptics, and mobile products, turning complex features into content that helps users find answers and get value without friction.

What You Will Do

• Own and maintain user-facing documentation across all company products, including web, VR, haptics, and mobile platforms.

• Produce clear, comprehensive feature guides, tutorials, release notes, and knowledge base articles that help users get value from our products.

• Translate complex technical and product decisions into intuitive, user-friendly content written in simple language.

• Independently gather the information needed for documentation by working directly with the team and exploring product context

• Validate and refine all AI-generated content, ensuring accuracy, consistency, and tone before anything ships to users.

• Collaborate with product managers, engineers, and QA to track changes in functionality and reflect them in documentation before users encounter gaps.

• Continuously improve documentation systems, prompts, and templates to increase quality

What We Are Looking For

• Proven experience in technical writing, knowledge base management, or documentation roles; portfolio or examples big plus.

• Hands-on, daily experience with AI tools as a core part of your writing workflow (Claude, ChatGPT, Notion AI, custom GPTs, transcription and summarization tools, and modern AI-assisted documentation platforms).

• Strong editing and proofreading skills to ensure AI-assisted drafts meet high standards of accuracy, clarity, and consistency.

• Ability to understand complex technical systems and translate them into clear, structured, and intuitive documentation.

• Experience collaborating with product, QA, and engineering teams in a mid-size company environment.

• Strong attention to detail, organizational skills, and ability to coordinate contributions from multiple teams.

• Proactive approach to tracking changes, understanding systems, and ensuring knowledge continuity.

• Fluency in English; Russian is a plus.

Hiring Process

• HR Screening (30 min)

• Team Interview (1 hour)

• Case Task (2-3 hours)

• CEO Interview (30 min)

💼Explore our hiring process

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

• The chance to be part of a pioneering team in a rapidly evolving industry

• Direct impact on the future of immersive media

• Flexible working hours and remote-first culture

• A team that values initiative, clarity, and collaboration

• Access to all tools and tech you need

• Unlimited DeoVR Premium

• A work environment where ideas matter and people are treated with respect

Stay Connected

Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.